Returns & Exchanges
At Vinilo Record Store, we want you to be completely satisfied with your sound. If your vinyl arrives damaged or doesn't meet your expectations, you can return your purchase within 30 days of receipt.
1
Initiate Your Return
Contact our support team with your order number and a brief explanation of the reason for your return.
2
Secure the Records
Carefully pack the vinyl in its original specialized mailer to ensure it remains flat and protected during transit.
3
Ship It Back
Affix the provided return label and drop the package off at any authorized courier location.
4
Receive Your Refund
Once we inspect the returned items, we will process your refund or store credit within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing